Facilities Coordinator

Job details

• Posted01 July 2026
• LocationAuckland
• Job type Permanent
• Discipline Commercial Property
• Reference1117180a

Client: Goodman | Location: Auckland

Join a market-leading property organisation and take ownership of a dynamic, fast-paced service environment at the heart of Goodman’s Highbrook operations.

The Opportunity

Goodman is seeking a highly organised and customer-focused

Facilities Coordinator to lead the day-to-day management of the Service Desk and Highbrook office operations. Acting as a central point of contact for customers, contractors and internal stakeholders, you will play a critical role in delivering an exceptional service experience across a premium property portfolio.

Key Responsibilities

• Manage the Service Desk system, ensuring all requests are logged, tracked, and resolved effectively
• Act as the first point of contact for customers, contractors and internal teams
• Liaise with Building Managers to ensure timely action of service requests
• Coordinate contractor works, inductions and compliance (including H&S requirements)
• Monitor contractor performance and escalate issues where required
• Support property operations including security access, keys and building systems
• Oversee daily office operations at Highbrook, ensuring efficient site functionality
• Maintain accurate customer and property records, including system updates
• Manage stakeholder communications, including service updates and operational notices
• Provide overflow reception support and assist with general office coordination

About You

You are a proactive and solutions-driven professional who thrives in a busy, service-led environment. You bring:

• 2–3+ years’ experience in an administrative or service coordination role
• Strong organisational and multitasking capability
• Excellent communication and stakeholder management skills
• Confidence working across multiple systems (including Microsoft Office)
• A collaborative approach with the ability to build relationships across teams
• The resilience to manage competing priorities and adapt to change

Experience within the property or facilities sector will be highly regarded.

Culture & Values

You will be aligned with Goodman’s core values of:

• Determination
• Integrity
• Innovation
• Sustainability

Why Apply?

This is an opportunity to step into a pivotal role within a well-regarded organisation, where you can make a tangible impact on customer experience and operational excellence.

Matt Webster

Manager – Commercial Real Estate

Assemble Recruitment

027 274 6829

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