Guidewire Developer

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

This role sits within the BAU Production Support team, responsible for ensuring the stability and performance of the production environment.

As a Guidewire Developer, you will play a key role in analysing, designing, developing, and implementing enhancements across Guidewire platforms. You will ensure the delivery of clean, maintainable code, actively support agile methodologies, and collaborate closely with senior developers and architects to achieve high-quality outcomes.

This is a permanent full-time role based in Ōtautahi (Christchurch) or Te Whanganui-a-Tara (Wellington).

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Application support & stability: Ensure reliable operation of Guidewire applications through proactive monitoring, incident resolution and root cause analysis, maintaining high availability and performance across production environments.
• Configuration & system management: Maintain and enhance Guidewire configurations, including business rules, integrations, APIs and environment settings, driving improvements and reducing manual effort through automation.
• Defect management & continuous improvement: Investigate and resolve defects across production and non-production environments, identifying trends and recommending enhancements to improve system stability, efficiency and cost-effectiveness.
• Collaboration & stakeholder engagement: Work closely with business stakeholders, system owners and delivery teams to refine requirements, provide technical guidance and ensure alignment with business outcomes.
• Agile delivery & team contribution: Support agile delivery practices, contribute to estimation and prioritisation, mentor junior team members, and promote a collaborative, inclusive team culture while participating in out-of-hours support when required

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Proven experience supporting Guidewire applications (PolicyCenter, BillingCenter or ClaimCenter) in a production or support environment
• Strong understanding of application support processes, incident management and root cause analysis
• Hands-on experience with Guidewire configuration (e.g. business rules, product model, integrations, APIs)
• Working knowledge of SDLC, Agile and continuous delivery practices
• Ability to analyse complex issues, troubleshoot effectively and drive sustainable solutions
• Strong stakeholder communication skills, with the ability to translate technical concepts for business users
• Experience with automation and process improvement to enhance operational efficiency
• A collaborative mindset with a willingness to mentor others and contribute to team success

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close : Sunday 21 June 2026 9:59PM NZST

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***email_hidden*** for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.