Branch Manager – Auckland Airport

Branch Manager – Auckland Airport

Fixed-Term Maternity Cover | November 2026 – approximately June 2027

We are looking for an experienced Branch Manager to lead our busy Auckland Airport operation on a fixed-term basis while our current Branch Manager is on maternity leave.

With summer being one of our busiest periods, we are looking for someone who can hit the ground running. Previous rental car industry experience is important for this role, along with proven experience managing a fast-paced operation and leading a team through high-demand periods.

The position is expected to commence in November 2026 and run through to approximately June 2027, although the end date may vary depending on the maternity leave period.

About Hireace and Bargain Rental Cars

Hireace and Bargain Rental Cars are established, New Zealand-owned rental businesses operating branches throughout New Zealand.

Hireace specialises in commercial vehicle and trailer hire, while Bargain Rental Cars provides passenger vehicle rentals to both domestic and international customers.

Our Auckland Airport Branch is a busy, seven-day operation and plays an important role within our national network.

About the Role

As Branch Manager, you will take responsibility for the day-to-day performance of the Auckland Airport operation, including customer service, fleet management, staffing, branch standards and overall operational performance.

This is a hands-on management role. We need someone who leads from the front and is comfortable getting involved in every aspect of the operation.

During busy periods, that could mean serving customers at the counter, organising vehicle movements, assisting with fleet preparation, solving last-minute operational issues or helping the team wherever required.

If you are looking for a desk-based management position, this isn't the role for you.

You will need to be confident making decisions, managing competing priorities and keeping the branch running efficiently during the busy Auckland summer rental season.

Specific Duties

• Lead the day-to-day operation of our Auckland Airport Branch.
• Deliver consistently high-quality customer service.
• Manage the branch fleet, including vehicle availability, presentation, maintenance and movements.
• Coordinate vehicles going to and from our after-hours provider and ensure all required processes and paperwork are completed.
• Manage airport customer collections and drop-offs.
• Lead, support and motivate the branch team while maintaining clear expectations and accountability.
• Prepare staff rosters and effectively manage wage costs.
• Maintain branch presentation and operational standards in line with company expectations.

Skills and Experience Required

• Previous experience within the rental car industry is highly preferred.
• Previous experience managing a busy branch or customer-focused operation.
• Proven ability to lead a team in a fast-paced environment.
• Strong operational and organisational skills.
• Excellent problem-solving skills and initiative.
• Confidence making decisions under pressure.
• Strong people-management and leadership skills.
• Professional communication and customer-service skills.

Benefits

• Competitive salary.
• KPI bonus scheme.
• Company vehicle.
• Mobile phone.
• Support from an experienced national operations and Head Office team.
• Opportunity to manage one of our busiest rental operations through the peak summer season.

Hours of Work

Auckland Airport is a seven-day operation. You will be expected to work 50 hours across five days per week, including one weekend day.

This is a fixed-term maternity cover position, commencing in November 2026 and currently expected to finish around June 2027. The exact end date will depend on the maternity leave period and will be confirmed as appropriate.

Full training and support will be provided to the successful applicant.

Apply here or send your CV to Sign in to view email.