Accounts Receivable Officer

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Accounts Receivable Officer to deliver an accurate, timely, and customer-focused accounts receivable service across the end-to-end billing and collections cycle. Reporting directly to the Head of Business Support NZ, you will work collaboratively with both client and BGIS teams to ensure accurate invoicing, efficient collections, account reconciliation, and outstanding customer service, while supporting strong cash flow and financial performance.

The ideal candidate will be detail-oriented, proactive, highly organised, and committed to delivering excellent customer service while maintaining accuracy in a fast-paced environment.

Key Responsibilities

• Prepare and issue accurate client invoices in line with agreed billing schedules and contractual requirements.
• Process credit notes, billing adjustments, and payment allocations accurately and within required timeframes.
• Investigate and reconcile unapplied or unidentified receipts and resolve discrepancies efficiently.
• Monitor outstanding debtor balances and support timely collections in line with credit control procedures.
• Establish and maintain customer accounts, ensuring records remain accurate and compliant.
• Administer customer credit limits and escalate potential risks where required.
• Investigate and resolve billing queries and account disputes while maintaining positive stakeholder relationships.
• Collaborate with finance, operational, and client teams to ensure smooth accounts receivable processes.

Education, Experience & Skills Essential

• Previous experience in accounts receivable, invoicing, debtor management, payment allocation, or a similar finance administration role.
• Strong reconciliation, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• Proficiency with finance systems and Microsoft Office applications.
• Relevant secondary, vocational qualification, or equivalent practical experience.

Desirable

• Experience in a high-volume or multi-client accounts receivable environment.
• Knowledge of ERP or accounting systems.
• Understanding of credit control practices and procedures.
• Certificate or Diploma in Accounting, Finance, or Business Administration.

Workplace Flexibility

To support your development and integration into the business, this position will initially be based full-time in our Wellington office. Future workplace flexibility may be considered based on business requirements and performance.

Why Join BGIS? Key Benefits Include:

Competitive remuneration package

Career development and internal promotion opportunities

Access to professional training and development programs

Supportive and collaborative team environment

Stable, long-term employment with a global organisation

Employee recognition and reward programs

Opportunity to work across a diverse and growing business

Be part of a company focused on safety, innovation, and sustainability

BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients span sectors including Healthcare, Government, Higher Education, and Utilities.

How to Apply

If you are a proactive, skilled finance professional looking to join a forward-thinking company, we would love to hear from you.

BGIS is an equal opportunity employer and we strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Eligibility

To be successful in the role, applicants must have full working rights in New Zealand.

Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at BGIS Careers