Family Violence Advocacy Specialist

Ko mātou tēnei I This is Us

We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.

Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.

Shine is one of New Zealand's leading providers of family violence prevention and support services. Every day, we work alongside adults, children and whānau experiencing family violence, helping them become safer, stay safer, and build brighter futures.

Te Kowhiringa I The Opportunity

We are looking for a compassionate, resilient and experienced

Family Violence Advocacy Specialist to join our Auckland team.

Based across our Auckland offices, refuge centres and the wider community, you'll respond to people experiencing crisis, undertake risk assessments, develop safety plans, and work closely with a range of community agencies to support clients on their journey to safety.

This is a varied and rewarding role where no two days are the same. You'll also participate in a weekend roster and occasional after-hours on-call support (with appropriate compensation).

Ngā pūkenga kei a koe I Your Skills and Experience

We're looking for someone who has experience working in the family violence sector or you may have 'lived' experience. You may also be a qualified Social Worker or Counsellor with relevant family violence experience. Experience working within a refuge environment will be highly regarded.

You'll also bring:

• A sound understanding of the dynamics and impacts of intimate partner and family violence.
• Knowledge of local community services and social support networks.
• The ability to build and maintain strong professional relationships with community agencies.
• Excellent organisational and time management skills, with the ability to manage competing priorities.
• Resilience, sound judgement and the ability to remain calm under pressure.
• Strong digital skills, including Microsoft Word, Outlook and Excel.
• Flexibility to work weekends and participate in an on-call roster when required.
• Must have a NZ full drivers’ licence.
• A genuine commitment to our values of Hope, Trust & Integrity, Compassion, Partnership and Tangata Whenua.

Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us

• Boost Programme: Instant access to special offers, gym memberships, and seasonal holiday deals across 50+ popular Kiwi brands.
• Referral Bonus: A $200 reward for every successful referral of a friend or family member to PSN wide.
• Employee Recognition: Company recognition for continued years of service. Nomination of employees for living the company values.
• Long Service Leave: An extra 5 days of leave applied at 5 years of service.
• KiwiSaver: Contributions provided in addition to your base salary.
• Leave Purchasing: The option to apply to purchase up to 10 additional days of annual leave each year.
• Wellbeing Support: Confidential support and online resources for you and your family through the Employee Assistance Programme (EAP).
• Flu Vaccination: Free annual flu vaccinations provided to help protect your health and wellbeing.
• PSN Scholarship: Financial and academic support opportunities to fund your professional development and higher education.

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

Our people are critical to our success. Part of working as part of our team means that you will have access to:

Contact Sign in to view email if you have any questions or would like a copy of the Role Profile.

To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us.

E hika ma, Tono a mai! (What are you waiting for)… join our team and be part of the solution!