National Quality Manager - Health

• Responsibility for the Health’s IQMS as the primary Quality Improvement and Risk Management tool across these related services which include Residential Addiction Services, Residential Supportive Housing and Medical Centre.
• Manage, update and implementation of the IQMS for all of these services that require regulatory compliance against legislation and sector standards (Health & Disability, Cornerstone) This also includes Residential Supportive Housing with Registered Nursing staff.
• Provides and facilitates a framework of continuous improvement for these services ensuring the improvement meets the needs of clients, regulatory and sector standard compliance.

About The Business

The Territorial Quality, Assurance, Risk, and Audit Team manages Quality Improvement, Risk and Compliance across all operations of The Salvation Army’s Territory of New Zealand, Fiji, Tonga, Samoa through its wider IQMS framework

About The Role

The role requires strong relationship skills as you will be working in a collaborative and functional relationship with key management stakeholders of these services along with oversight of the departments Integrated Quality Management Systems (IQMS) in this space.

What Will Your Responsibilities Be

• Responsibility for the Health’s IQMS as the primary Quality Improvement and Risk Management tool
• Regulatory compliance against legislation and sector standards (Health & Disability, Cornerstone) This also includes Residential Supportive Housing with Registered Nursing staff.
• Provides and facilitates a framework of continuous improvement for these services ensuring the improvement meets the needs of clients, regulatory and sector standard compliance.
• Identify, mitigate and report risk for these services
• Provide expert quality advice in collaboration with key stake holders of these services
• Lead serious adverse event investigations and / or provide expert advice on other adverse event investigations as required
• Lead review of related policy and documentation content within this portfolio
• Lead a functional relationship with a team of National Quality Coordinators - site based across the country
• Attend and provide input into the operational management meetings of these services

Our Ideal Candidate Will

• Excellent written and oral communication skills.
• Good cross-cultural understanding.
• Ability to work cooperatively in a team environment, sharing information, ideas and effective practices while maintaining client and service privacy, and confidentiality.
• Minimum 5 Years experience in developing & implementing IQMS, within a Health related environment (requirement)
• Working knowledge of the Ngā Paerewa Health and Disability Services Standards - (requirement)
• Working Knowledge of CORNERSTONE, standards for New Zealand general practice (desirable)
• Health & Disability auditing experience (desirable).
• Registered Health professional APC not required (desirable)
• Quality Qualifications (highly desirable)

Our Offer To You

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers

Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'

This role is permanent full-time and hours worked will be 37.5hrs per week.

The starting salary for this role will fall $ 120,000 and $130,000 per annum.

The starting hourly rate for this role will fall between $61.00 and $66.00.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.