Application Specialist - TrakCare

Allevia Hospitals (formerly MercyAscot), is one of New Zealand’s largest private healthcare organisations, delivering surgical and allied health services through an integrated care strategy and curated health plans - we’re focused on creating a better health journey for every patient.

We have an exciting opportunity for an Applications Specialist to join our ICS team based at Allevia Hospital Epsom to provide support, maintenance and continuous enhancements to our PAS/EMR (TrakCare) systems.

About The Job

This is a permanent full-time role where you will collaborate with and be well supported by our IT team, our clinical application specialists and clinical subject matter experts from across the business. While experience with TrakCare would be a considerable advantage, you’ll bring your PAS/EMR expertise, adaptable thinking and strong risk mitigation skills to a highly skilled collaborative environment where providing a better health journey for patients is at the heart of what we do.

Key Accountabilities

• Provide technical support and functional advice to end users
• Perform system administration tasks including, adding new users, modifying access permissions, modifying workflows, etc.
• Provide database administration & maintenance support
• Monitor data integrity, system performance and optimisation working with end users and vendors on configurations and enhancements.

About You

As our ideal candidate for this role you will have:

• Tertiary qualifications in IT Health Informatics or equivalent
• 3-5 years experience working with large business/enterprise level applications, with TrakCare being a distinct advantage
• Significant experience supporting ERP applications ideally in the healthcare industry
• Solid understanding of clinical functions & a working knowledge of clinical applications & informatics
• Strong reporting, data analysis and interpretation skills, e.g. experience with JReports
• Effective interpersonal skills with the ability to engage well with colleagues, senior management, and customers.

Our values

At Allevia we care about what's important to our patients and because we are smarter together we take a patient driven, collaborative approach. We focus on the future and learn from the past to always do what is right and be responsible for the results we deliver.

Benefits

At Allevia we work hard, have fun, and are committed to making a difference to our organisation, our people, and our patients. Along with a supportive working environment we offer our employees a great range of benefits including:

• Competitive rates of pay
• Medical insurance subsidy after two years of service
• Long Service Leave
• Christmas and New Year close-down
• Free car parking nearby
• Discounted gym memberships & E-cycles
• Pharmacy discount & discounted hospital fees
• Discounts at multiple retail outlets as part of our Boost programme

How To Apply

If you are looking for a rewarding role where you can be part of a high performing private health organisation supporting better health journeys for patients then click APPLY to view the full Position Description for this role and submit your application online before midday 21 September 2026.

Allevia reserve the right to close this vacancy to new applications before this date if necessary.

Please note, only candidates already residing and eligible to work permanently in New Zealand can be considered for this role.