Business Systems Lead - Enterprise Platforms

Role title- Business Systems lead- Enterprise Platforms

• Strong business analysis and stakeholder engagement skills to bridge business needs and technology solutions.
• Proven ability to optimise enterprise systems and improve business processes through collaboration and continuous improvement.
• Confidence to influence outcomes through relationship management, evidence-based recommendations, and consensus building.
• Ability to coordinate across business units, technical teams, vendors, and support partners to achieve shared objectives.
• Passion for data quality, governance, and ensuring enterprise platforms deliver value across the organisation

About The Business

The Data Connect team is a sub-team of Digital Connect responsible for enabling the strategic use of data and enterprise systems across The Salvation Army. Working alongside teams across New Zealand, Fiji, Tonga and Samoa, we support enterprise platforms, governance, integration, and information management to maximise the value of systems such as Salesforce and TechnologyOne. Through trusted data, reliable platforms, and meaningful insights, we help drive informed decision-making, operational excellence, and effective mission delivery.

About The Role

The Business Systems Lead - Enterprise Platforms provides coordination, analysis, and stewardship of key enterprise platforms, including Salesforce and TechnologyOne. Acting as a bridge between business teams, technical teams, vendors, and support partners, this role helps ensure systems are aligned with organisational priorities, deliver practical solutions, and support effective decision-making across The Salvation Army.

What will your responsibilities be:.

• Lead the coordination and optimisation of enterprise platforms in line with organisational priorities and governance frameworks.
• Partner with business units, Digital Connect teams, vendors, and support partners to translate business requirements into practical system solutions.
• Support governance forums by providing analysis, recommendations, impact assessments, and enhancement planning.
• Drive continuous improvement initiatives that simplify processes, improve system utilisation, strengthen data quality, and enhance reporting confidence.
• Act as the primary liaison between business and technical teams to ensure enterprise system initiatives are effectively coordinated and delivered

Our Ideal Candidate Will

• Have experience in business systems analysis, enterprise platforms, systems integration, or process improvement.
• Have a strong understanding of business processes, data flows, system integrations, and enterprise applications.
• Demonstrate excellent stakeholder engagement, facilitation, and relationship management skills.
• Possess a continuous improvement mindset and the ability to identify opportunities to improve operational efficiency and user experience.
• Be confident supporting change adoption through communication, documentation, training, and knowledge sharing.

Our Offer To You

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7.
• Ongoing professional development opportunities and the chance to work with enterprise-wide systems that support mission delivery

Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'.

This role is permanent full time and hours worked will be 37.5 per week.

The starting salary for this role will fall between $120,000.00 and $130,000.00

The starting hourly rate for this role will fall between

$61.54 to $66.67.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.