Senior Business Analyst

About us | Mō mātou

ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do here.

About the role | Mō te tūranga mahi

We have an opportunity for a technically strong Senior Business Analyst to join the BA Practice in Change Delivery, with a focus on platform initiatives however you will be part of a wider practice and may be required to support non-technical programmes over time. You'll work across business and technology teams to translate complex platform, process, data, integration and operational needs into clear, practical delivery outcomes.

You will support change across ACC's platform and systems environment, including Oracle Cloud, ERP/SCM, Redwood, platform modernisation, stability, compliance and service improvement work. This hands-on role will help bring structure and clarity from discovery through design, build, test, implementation and transition to business as usual.

What you'll be doing:

• Lead business and technical analysis for platform initiatives from discovery through to implementation.
• Define problems, scope, requirements, options, dependencies, risks, impacts and success measures with business and technology stakeholders.
• Translate business needs into clear requirements, user stories, acceptance criteria, process maps, data considerations and decision-support material.
• Support Oracle design discussions by connecting business process needs with platform capability, configuration, integration and operational considerations.
• Assess impacts across processes, roles, reporting, data flows, controls, compliance, user experience and downstream systems.
• Work with Architects, Oracle, Service Now and cloud specialists, vendors, testers and delivery teams to maintain traceability through design, build, test and implementation.
• Support backlog refinement, delivery planning, UAT preparation, defect triage and implementation readiness in Agile, waterfall or hybrid environments.

About you | Mōu

You'll be an experienced Senior Business Analyst who is confident working in complex enterprise platform environments and comfortable translating technical information into clear business language.

To be successful in this role, you will bring:

• Significant BA experience in complex technology or integrated platform environments.
• Experience with Oracle platform initiatives, such as Oracle Cloud, ERP, SCM, Redwood, upgrades, migration or platform enhancement work is advantageous.
• Strong requirements, process, data, reporting and integration analysis skills.
• Confidence working with Architects, technical teams, vendors, testers, Product Owners and business SMEs.
• Strong facilitation and communication skills, including use of Jira and Confluence to support delivery.

Why join the BA Practice in Change Delivery?

Our BA Practice is a supportive community focused on lifting the quality, consistency and impact of business analysis across ACC's change portfolio. This role is a chance to apply your technical BA strengths to important platform change while contributing to shared learning and practice maturity.

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.

The appointing salary for this role will sit between $101,287 and $131,077 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.

How to apply | Me pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit for this role, including the Oracle platform, technical business analysis, or enterprise technology delivery experience you would bring.

Applications close at 11:55 pm Sunday, 9 August 2026. Please note that if a suitable candidate is identified during the advertising period, we may progress screening and interviews before the closing date.

Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected] quoting the Job Identification number next to the role title.