Senior Communications Specialist

• Shape and share the stories that matter the most at NZ Post
• Drive strategic communications, reputation building and proactive storytelling
• Partner with senior leaders to deliver communications that inform, engage and inspire
• Based in Highbrook, Auckland with WFH flex

Bring our story to life.

At NZ Post, our story is evolving—and we need a skilled communicator to help tell it. We're looking for a Senior Communications Specialist who can help shape and deliver our communications strategy and bring Kiwis on the journey.

Kōrero Mō Te Tūranga – About The Role

As a Senior Communications Specialist, you'll play a key role in helping NZ Post tell its story in a way that is relevant, engaging and aligned to our strategic priorities.

Reporting to the Corporate Communications Manager, you'll provide expert communications advice and support across NZ post, working closely with senior leaders to deliver impactful internal and external communications strategies. With a skill for translating complex information into meaningful communications, you'll play a critical role in aligning messaging across the business and ensuring that what we say connects with why we do it.

You'll Do That Through

• Developing and delivering integrated communications strategies that support key business priorities, while strengthening understanding, engagement and reputation.
• Providing trusted, best-practice communications advice to senior leaders and teams.
• Creating communications strategies, tools and content that connects audiences with the work NZ Post does to deliver what people care about every day.
• Managing stakeholder engagement across large-scale initiatives
• Managing content across a variety of channels, ensuring consistency, clarity and alignment to strategy and brand.
• Getting involved in a variety of key projects and supporting the wider team in a collaborative, can-do way.

This is a broad communications role where you can have a real impact. While you'll bring experience across both internal and external communications, you'll have particular strength in media relations, external communications or corporate storytelling. You'll be comfortable operating in both proactive and reactive environments, leveraging earned and owned channels to tell stories that showcase our people, customers and impact.

Mōu – About You

You're an experienced communications professional who combines strategic thinking with exceptional storytelling skills. With the ability of influence, engage and simplify the complex, you understand how to identify the story behind the work and tailor messages for different audiences. You're confident advising senior leaders and navigating complex communications opportunities and challenges, providing trusted, best-practice advice.

You'll bring broad communications experience, strong stakeholder management skills and a proactive mindset. Creative, adaptable and commercially aware, you're comfortable working across a variety of topics and priorities, building trusted relationships and delivering high-quality communications that support business outcomes.

You'll Combine That With

• 7+ years' communications experience in a complex organisation
• Strength across both internal and external communications, with expertise in media relations, external communications or corporate storytelling
• Proven experience developing and delivering strategic communications with measurable impact
• Outstanding writing, editing, storytelling and content creation skills across a variety of formats and channels
• Strong stakeholder management skills and experience partnering with senior leaders
• A proactive, creative and solutions-focused approach, with the ability to manage multiple priorities and excellent time management skills

Hiahia? - Interested? Further your career within the NZ Post whānau!

At NZ Post, we aim to be the delivery business of choice for Aotearoa. With a focus on Parcels and the evolution of Mail, we work together to deliver the best outcomes possible for our customers and our people. This is an exciting time to join us. You'll be part of a business in transformation, where your work will have real impact on how we deliver for Aotearoa—now and into the future.

Apply today or find out more details about this opportunity by downloading the JD on the NZ Post careers site. For a confidential kōrero or more information, contact Carla van Megan, Talent Business Partner, on 07 245 1121

Applications for this position close on Monday 10th August 2026.

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values .

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.