Guide Host

Do you pride yourself on your customer service? Do you want to work in one of Auckland’s premier culture and heritage destinations?

We are seeking two friendly and professional people to join us on a permanent basis (Weekends and 3 Rostered Week Days) as a front of house staff member within our Visitor Services team. As a guide host you will meet, greet and interact with visitors to ensure all visitors have a positive and safe museum experience. You will be part of the team that deliver tours to our visitors and assist with the delivery of our Public Programme, including our popular holiday activities, supporting education and events. You will also process sales, maintain records and stock at the Museum Shop.

If you have excellent communication skills and love to interact with customers, have an interest in Naval or Military History and /or experience in the tourism or museum sector and want to be part of our team then we would like to hear from you.

The Navy Museum exists to preserve, interpret and share the story of the Royal New Zealand Navy across time. Fostering understanding, recognition and connection among the people of Aotearoa New Zealand, and the Navy’s contribution to our nation, the pacific and the world.

Please quote NZDF-2607044 in all correspondence for the Permanent Full-Time role.

To view the Position Description and to ‘Apply Online’, please visit the NZDF website, www.defencecareers.mil.nz.

Applications close at midnight on Thursday 6 August 2026.

Please note: Applicants must be legally entitled to work in New Zealand (NZ) and be able to obtain and maintain the required level of NZ Government security clearance for the position applied for. Defence Force are as follows:

• Low level Security Clearance
• a NZ citizen who has resided in this country continuously for at least the last five years, OR
• is a citizen of, and/or has resided continuously in one or more of the following countries for the last five years: either Australia, Canada, NZ, the United Kingdom (UK) or the United States of America (USA); and has a background history that is verifiable and can be assessed as appropriate by the NZ Security Intelligence Service (NZSIS) towards a recommendation of suitability for a security clearance at this level.

If you do not meet these minimum criteria, we will not be able to accept your application.