Site Coordinator Lead

Skills Group is looking for an experienced Site Coordinator Lead to oversee the day-to-day operations of our two Dunedin campuses. This permanent, full-time role is ideal for someone who enjoys coordinating busy operations, supporting people, and ensuring everything behind the scenes runs smoothly.

You'll provide day-to-day leadership and support to a Site Coordinator while working closely with learners, tutors, visitors, and internal support teams to create a welcoming, professional, and well-organised campus environment. From coordinating daily logistics to resolving operational issues, you'll play a key role in delivering a positive experience for everyone who interacts with our campuses.

What You'll Be Doing

• Provide day-to-day leadership, coaching, and support to the Site Coordinator across both Dunedin campuses
• Coordinate daily campus operations, including timetabling, room allocations, learning resources, and logistics
• Deliver a welcoming, professional, and customer-focused experience for learners, tutors, employers, and visitors
• Drive continuous improvement by enhancing systems, processes, and operational workflows
• Maintain compliance with health and safety requirements and operational standards
• Collaborate with campus leadership and national teams to deliver consistent, high-quality operations

What You'll Bring

• Experience coordinating campus, site, or operational activities in a customer-focused environment
• Experience providing leadership, coaching, or day-to-day support to others in a customer-focused environment
• Strong organisational skills with experience coordinating schedules, logistics, or operational processes
• Excellent communication and problem-solving skills with the ability to build strong stakeholder relationships
• A customer-first mindset with a passion for delivering exceptional service
• High digital literacy, including Microsoft Office and experience using business systems such as CRM or LMS platforms

Why join Skills Group?

At Skills Group, our purpose is to maximise human potential. For more than 30 years, we've supported learners and employers across New Zealand through innovative vocational and higher education. Our culture is built on our Vital Signs of Joy, Manaakitanga, Grow, and Bold. We foster curiosity, collaboration, and continuous learning while making a genuine difference in the lives of our learners.

Benefits That Back You

• Health & wellbeing: Fully subsidised Southern Cross medical insurance, TELUS Health EAP, and annual flu vaccinations
• Leave: Birthday leave, long service leave, and enhanced bereavement leave
• Financial benefits: 3.5% KiwiSaver contribution, 2% SuperLife contribution, and a $500 employee referral bonus
• Learning & development: Two paid learning hours each week, LinkedIn Learning access, Future Fit development opportunities, and ongoing professional growth support