Business Operations Coordinator, Value & Risk Advisory (Contract)

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Role

This role is responsible for providing high-quality operational excellence for the Value and Risk Advisory team in New Zealand. The Business Operations Coordinator serves as the conduit for stakeholder management, process standardisation, and technology integration and optimising the organisation's operations while promoting efficiency through automation and best practice implementation.

We're offering both short and long-term career pathways in this role. It starts as a 7-month term, giving you the chance to make sure this role and JLL are the right fit for you, while also opening the door to extension or permanency as the business scales.

Snapshot of responsibilities

Serve as primary liaison between Risk, Compliance, Legal and Operations.,

Coordinate conferences, team meetings, leadership meetings, client events and client meetings,

Support business systems integration, lead automation rollout, and identify process improvement opportunities

Support financial processes, monthly reporting, subscription audits, and lead monthly reconciliations between finance systems.

Update website profiles, maintain client databases, oversee CRM communications, and co-ordinate all marketing deliverables

Coordinate staff onboarding/offboarding, training programs, travel logistics, and team cohesion initiatives

What you will bring

Experience in coordination or administrative roles within professional services

Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)

Demonstrated experience with process improvement and standardisation initiatives

Strong project coordination and organisational skills

Excellent written and verbal communication skills

Background in property, valuations, or related professional services

Knowledge of compliance and regulatory requirements in professional services

Familiarity with CRM systems, job management systems, or similar platforms

Understanding of ESG principles and reporting requirements

What to expect from us

Join a global leader in commercial real estate, access to unparalleled resources, industry network and professional development to strengthen your reach

Leveraging our cutting-edge technology, market intelligence, and industry expertise

Be part of a diverse and inclusive team that fosters collaboration, innovation, and excellence regardless of gender, ethnicity, age or experience

Competitive compensation package, including extensive employee benefits

Be Present – physically, mentally, and with vulnerability

Smile on Your Dial – positive energy and mindset

Give Time – nothing valuable can be lost by taking time

Honour Our Potential – unity is strength, and the cooperation of many minds makes us better

Seek Your Heat – provide space for others to grow and be open to providing and receiving feedback

Never Above, Always Beside – talent will get you in the door, but character will keep you in the room

Please apply today, quoting job reference number REQ520992.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.