Head of Risk - 12 month Fixed Term

• Apply your expertise and make an enterprise-wide impact
• Empower and develop your team to deliver trusted advice
• Based in Auckland or Wellington with hybrid working available
• 12 month fixed term parental leave cover

Kōrero mō te tūranga - About the role

Reporting to the Group Risk Manager, the Head of Risk leads NZ Post's enterprise-wide second line risk function. This role is responsible for maintaining an effective Line 2 function that establishes risk frameworks, provides independent oversight, challenge and insight, and supports informed decision-making across the Group.

Leading a team of four, you will play a key role in strengthening risk maturity, supporting a positive risk culture, and providing clear, actionable risk reporting to Senior Leaders and the Board Risk Committee.

This is a broad leadership role with accountability across enterprise risk, compliance and policy governance, working closely with stakeholders across the business to ensure risks are effectively understood, managed and escalated where appropriate.

As NZ Post continues to strengthen its risk maturity, this role will play a key part in building organisational capability and supporting leaders to develop robust risk profiles and risk management practices. While maintaining a second line perspective, you'll take a pragmatic and collaborative approach to helping the business embed effective risk management across the organisation.

You'll Be Involved In

• Leading and developing a high-performing second line risk team.
• Maintaining and evolving NZ Post's Enterprise Risk Management Framework.
• Providing independent oversight and assessment of Line 1 risk management practices and framework adoption.
• Delivering risk reporting and insights for executive leadership and the Board Risk Committee.
• Providing independent risk advice and input into major initiatives, investments and strategic decisions.
• Partner with leaders to strengthen risk maturity, helping teams identify, assess and articulate their risk profiles as capability continues to evolve.
• Leading NZ Post's policy governance framework and providing guidance to policy owners across the business.

Mōu - About You

You'll be a collaborative and commercially minded risk leader who enjoys helping businesses make informed decisions while maintaining effective risk management practices. With experience operating in complex environments, you'll bring a strategic outlook, strong people leadership capability and the confidence to provide independent oversight and constructive challenge.

You'll Bring

• 5+ years' experience including leadership in 2nd line risk roles
• Experience operating at enterprise level within complex organisations
• Demonstrated experience leading and developing high-performing teams
• Strong commercial judgement, with the ability to balance risk management and business performance
• Proven experience in influencing, challenge and stakeholder engagement
• Strong knowledge of strategic, operational, financial and compliance risk

Mō Te Tukurau Aotearoa - About NZ Post

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand.

Ready to be a part of that story?

Hiahia? - Interested? Come and join the whanau!

Apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page. For a confidential kōrero or more information, contact Harriet McKenzie, Talent Partner, at +64 4 281 1239

Applications for this position close on Sunday 26 July, 2026.

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values .

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.