Personal Assistant

About the Role

We're a fast-growing residential and commercial real estate team based in Auckland. We're looking for a highly organised Personal Assistant to own client onboarding and back-office operations — freeing up the sales team to focus on listings, negotiations, and client relationships.

This is a hands-on, detail-heavy role. You'll be the person who makes sure no lead, listing, or document falls through the cracks.

Key Responsibilities

• Client onboarding: Manage the full intake process for new buyer/seller/landlord clients — ID verification, AML/CFT documentation, agency agreement preparation and e-signing.
• CRM management: Maintain and update our CRM with lead status, task tracking, and calendar sync; ensure data hygiene across the pipeline.
• Listing support: Assist with CMA preparation, listing document packs, and marketing coordination for new listings.
• Communications: Draft and send client correspondence, follow-ups, and appointment confirmations on behalf of the team.
• Marketing coordination: Support Meta ad campaign scheduling, creative uploads, and basic performance reporting.
• Diary & inbox management: Coordinate viewings, open homes, and meetings across multiple agents' calendars.
• Compliance: Ensure documentation meets REA (Real Estate Authority) Code of Conduct requirements — no client-facing legal or valuation advice.

What We're Looking For

• 1–3 years' experience as a PA, EA, or administrator (real estate, legal, or professional services background preferred but not essential).
• Strong written communication — polished, professional client-facing tone.
• Comfortable with CRM/database tools.
• High attention to detail — this role is document- and deadline-heavy.
• Able to work independently, prioritise across multiple active files, and escalate appropriately.
• NZ real estate industry knowledge is a bonus, not a requirement — full training provided.

What We Offer

• Direct exposure to a high-volume, high-growth real estate team.
• Real responsibility from day one — this isn't a "coffee run" PA role.
• Based in Mt Albert, Auckland office

How to Apply

Send your CV and a short cover note (150 words max — tell us about a time you kept something organised under pressure) to Sign in to view email s Include "PA – Client Onboarding" in the subject line