Restaurant Manager

Job Details

Job Location: Otago, Queenstown

Type: Permanent, Full time

Days required: Rotating roster, including weekends & public holidays

Hours per week: 30 to 35 hours per week

Hourly Pay: $30-$35 per hour

We are a busy hospitality business in Otago committed to delivering high-quality food and excellent customer service. We are seeking an experienced Restaurant Manager to oversee the day-to-day operations of our restaurant and ensure exceptional customer service and operational excellence.

Key Responsibilities

• Plan, organise and direct the overall operations of the restaurant.

• Manage daily front-of-house operations and ensure excellent customer service.

• Plan menus in consultation with the Chef.

• Organise special functions and catering events.

• Recruit, train, supervise and roster staff.

• Monitor staff performance and ensure service standards are maintained.

• Manage purchasing, stock control and supplier relationships.

• Maintain records of stock, sales and financial transactions.

• Ensure compliance with food safety, licensing, health and safety and employment legislation.

• Resolve customer complaints professionally and efficiently.

• Develop strategies to improve sales, profitability and customer satisfaction.

• Ensure the restaurant is clean, safe and presented to a high standard.Skills Required:

Applicants should have either

• NZQF Level 5 or higher qualification in Hospitality Management, Business or a related field; or

• At least three years of relevant management experience in a restaurant or hospitality environment.

Applicants should also

• Have proven leadership and people management skills.

• Possess excellent communication and organisational abilities.

• Be capable of working under pressure in a busy hospitality environment.

• Have sound knowledge of budgeting, stock control and customer service.

• Be available to work flexible rostered hours including weekends and public holidays.

To Apply

You must be either a New Zealand Citizen / Resident or on a valid visa and able to work full time.

Thanks for reading! If you think you're a good fit we'd love to hear from you! Please send your CV